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Haptle FAQ
General Platform FAQs
What is Haptle?
How does Haptle work?
Do I need to create an account to use Haptle?
Booking and Payments FAQs
How do I book a vendor?
Is there a deposit required to book a vendor?
Can I pay vendors directly?
What payment methods do you accept?
Can I cancel my booking?
Force Majeure and Refunds FAQs
What happens if a service cannot be completed due to unforeseen events?
How do I request a refund?
Account and Platform Usage FAQs
How do I create an account on Haptle?
What happens if I forget my password?
Can I update my account information?
Can I share my contact details with vendors directly?
Disputes and Resolution FAQs
What should I do if there is an issue with a vendor’s service?
How does Haptle handle disputes between users and vendors?
Can I escalate a dispute?
Security and Privacy FAQs
How secure is my personal information?
Will my data be shared with third parties?
Vendor FAQs
How can I become a vendor on Haptle?
What fees do vendors pay to use Haptle?
Can I set my own prices as a vendor?
Technical Support and Help FAQs
How do I contact customer support?
Is there a mobile app for Haptle?
What do I do if I experience technical issues with the platform?
