Privacy Policy
Haptle values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access or use the Haptle platform.
1. Introduction
Haptle provides an online platform for users to connect with event service vendors. This Privacy Policy describes how we handle your data and applies to all users, including both service vendors and event organizers.
2. Information We Collect
Personal Information You Provide
- Contact Information: such as name, email address, and phone number.
- Account Information: including business name, password, and profile details.
- Payment Information: for transactional purposes, though we do not store full payment details.
Information Collected Automatically
- Usage Data: details of how you interact with the platform (e.g., pages visited, searches).
- Device Information: including IP address, browser type, and device identifiers.
- Location Information: when enabled, to tailor vendor listings and recommendations.
Information from Third Parties
We may collect information from third-party services, such as payment processors, to ensure secure transactions.
3. How We Use Your Information
- Provide and Improve Services: to facilitate connections between users and vendors and enhance the user experience.
- Communicate with You: about your account, bookings, or relevant platform updates.
- Personalize Recommendations: by using location and interaction data.
- Ensure Security: monitor activities to prevent fraud and enforce our Terms of Use.
4. Data Sharing and Disclosure
Haptle does not sell your personal information. We may share data with:
- Vendors: when you book or interact with a vendor on our platform.
- Service Providers: for secure payment processing, marketing, or customer support.
- Legal Compliance: if required to comply with laws or protect Haptle’s rights.
5. Data Security
We implement security measures to protect your personal information, including encryption, firewalls, and access controls. However, no online data transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Update: your personal information in your account settings.
- Opt-Out: of marketing communications.
- Deletion: of your account and associated data.
- Withdraw Consent: where you have given specific consent for data use.
7. Data Retention
We retain personal data as long as it is needed to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain platform security.
8. Cookies and Tracking Technologies
Haptle uses cookies and similar technologies to improve your browsing experience, personalize content, and analyze usage. You can adjust cookie settings in your browser.
9. Children’s Privacy
Our platform is not directed at children under 18, and we do not knowingly collect information from them. If we learn of any such data, we will promptly delete it.
10. Changes to this Privacy Policy
Haptle may update this Privacy Policy as needed to reflect changes in our practices or for legal reasons. Users will be notified of significant updates.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at info@haptle.com.